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AXA IT Capability Assessment & Optimisation

Reviewed AXA's IT capabilities and infrastructure to identify process inefficiencies. Delivered a strategic plan that aligned capabilities with business objectives and supported cost optimisation.

AXA IT Capability Assessment & Optimisation

Project Overview

Tasked with analysing AXA’s fragmented IT delivery model, I conducted a comprehensive capability assessment to support transformation planning and resource optimisation.

Key Contributions

  • Mapped existing IT operations across departments to uncover inefficiencies.
  • Identified underutilised vendors, duplicate systems, and overlapping processes.
  • Conducted SWOT analysis and stakeholder interviews to understand blockers.
  • Proposed a target operating model with a roadmap for transition.

Outcomes

  • Estimated 20% reduction in operational costs through system consolidation.
  • Improved resource planning and vendor engagement models.
  • Provided a clear framework for future-state delivery structures.

Challenges & Solutions

Gathering complete operational data across siloed units. Ensuring proposals aligned with regulatory, financial, and workforce goals.

Technologies Used

Excel

Project Type

IT Strategy

Date Completed

14/04/2023

Client

AXA